Robert Hall is a noted author, consultant, and speaker on relationships. As co-founder and CEO of an international relationship management firm, he consulted for over 20 years with major corporations on customer and employee relationships. Ernst and Young named him a finalist for Entrepreneur of the Year. His first book, The Streetcorner Strategy for Winning Local Markets, a business best-seller, helped inspire the Customer Relationship Management movement. For the past decade he has mentored inner-city homeless families and helped pioneer a relationship-centric model for addressing homelessness. He has authored more than 100 published columns, articles, and research studies on the topic of relationships. His latest book, This Land of Strangers addresses society's breathtaking relationship collapse.read more
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This Land of Strangers
"..the most important book of the decade." — Richard Boyatzis, co-author of best seller Primal Leadership
Relationships, in all their varied forms, have been the lifetime study of Robert Hall. He brings a rare combination of experience as a researcher, consultant, writer, teacher and CEO in dealing with the real-world relationship challenges of modern organizations. When coupled with a decade of hands-on experience in the gritty world of inner-city homeless families it translates into a tapestry of vivid stories, well-researched and oft startling facts, and strategic insights that weave together the yet untold narrative of society's gravest risk and most stellar opportunity.
- Perpetual Halloween in Washington and the Ghost of Relationships Past, by Robert Hall, Huffington Post
- Standing on Political and Religious Principle-That Doesn’t Stand on Us, by Robert Hall, Huffington Post
- Is Big Data Shrinking Customer Engagement?, by Robert Hall, Huffington Post
- Leadership: What We Know That Ain’t So and What It Requires, by Robert Hall, The CEO Magazine
- Drowning in Electronic Words, by Robert Hall, Huffington Post
- Marriage Equality: Putting Relationships First, by Robert Hall, Huffington Post
A word from Robert
A warm welcome. After I sold my company and left corporate life eight years ago, I started writing another business book but lost interest around page 160. A larger, more compelling sense of call beckoned. I began applying insights garnered from over 20 years of analyzing the relationships of client organizations and the last decade of mentoring homeless families—to our broader society. Two things stood out. First, there is a widespread relational unraveling across four key domains of our lives – home, work, politics and faith. Second, no one has connected the dots to present the larger narrative and the cumulative consequences of these declining relationships. I have now spent the past six years on a mission to assess the cost, cause and cure of our relationship undoing. My conclusion: Relationship decline is the single most destructive trend that threatens our lives and our society – emotionally, socially, politically, and economically. I invite you to read THIS LAND OF STRANGERS and join me in the cause to restore relationships so central to building the lives we want and the society we need.
- Robert E Hall